To add my 2 cents, most users come to the forum for support.. so thats why member average may be low... some dont post because they find what they need using the search button. The banned members you see are bots that caused us trouble for a while before i came up with my first 10 alphabet backward scheme. It works too!!! lol But yap, most users only come for support and since this is a product support forum, its obvious their avg would be low... After they fix the problem, the program itself is so easy to use and so easy to curve and build around they do what they want with it